Reconciliation with First Nations, Inuit, and Métis Peoples
In order to redress the legacy of residential schools and advance the process of Canadian reconciliation, the Truth and Reconciliation Commission’s call to action 57 is on the professional development and training for public servants. F/P/T/M governments are called upon to provide education to public servants on Indigenous peoples (e.g., the history of Aboriginal peoples and Aboriginal–Crown relations) which require skills based training in intercultural competency, conflict resolution, human rights, and anti-racism.
Governance and Policy-Making
Canadian and global democratic institutions have endured years of disruptive changes. Their stakeholders – politicians, citizens, businesses, communities, interest groups, and public servants – play a role in the development and implementation of public policy and in cultivating public trust. This sub-theme will explore the processes that link and structure these stakeholders’ interactions. Topics include authority, decision-making, and accountability, as well as substantive public policies of the day as Canada recovers from COVID-19.
An Inclusive and Enabling Workforce
People are the most important asset of an organization. Public servants serve citizens daily, not just in times of an emergency or pandemic and their sense of purpose is intrinsic to an identity replete with character and integrity. Recent events have crystalized the need to go beyond a public service that reflects the diversity of the public it serves, to an enabled workforce that is rooted in equity, inclusion and meritocracy, as well as committed to taking meaningful action on anti-racism and mental health. Inclusive leadership is key to the healthy development, and growth of all public servants.
Technology and Service Delivery
In an increasingly digital world catalyzed by the pandemic, the delivery of programs and services to the public remains the most visible aspect of government regardless of the jurisdiction. This sub-theme will explore currents of digital government and service delivery particularly in placing the citizen at the centre of developing public services. The pandemic has required governments to assess and apply advancements in technology, in order to transform the delivery of public information, services, and benefits.